No business or organisation can afford to waste valuable resources on documents that are dense and difficult to read.

Readers don’t have the time or energy to wade through unclear documents.

When we communicate in plain language, misunderstandings disappear and the reader actually reads the information and uses it.

Staff and management don’t waste precious time explaining what they meant.

In short, plain language:

• streamlines procedures and paperwork
  
• reduces confusion, complaints and enquiries about what the document is saying
  
• creates a positive image of the organisation
  
• saves time and money.